National Public Service Portal

The National Public Service Portal is a website providing full information, legal documents and procedures related to the National Public Service. Now the necessary information for Vietnamese citizens and businesses will be synchronized with procedures and agreed in accordance with the regulations of the Government. Visit the National Public Service Portal to start using state-of-the-art public service 4.0, just like the Hanoi City online public service.

Key features of the National Public Service Portal

• Look up information procedures, public services sectors.
• Monitoring the entire process of administrative procedures.
• Support for querying information of individuals and organizations stored in databases.
• Implementation of administrative procedures in many provinces and cities only needs to be declared once on the National Public Service Portal.
• Use bank accounts, payment intermediaries to pay public fees and charges online.
• Assessment of satisfaction in handling administrative procedures.

So far to find out any administrative procedure we have to search very difficult, but the processes you find sometimes not exactly accurate. Therefore, the appearance of the National Public Service Portal is the most accurate basis for all government services prescribed by the Government.

The National Public Service Portal will be officially in operation from December 9, 2019, all Vietnamese citizens and businesses can start using basic online services such as reissuing health insurance cards. due to loss, damage, issuance of international driving licenses, issuance of certificates of origin, electronic tax payment, replacement of driver's licenses, electrical service, etc. With 4 localities: Ho Chi Minh City, Hanoi, Quang Ninh, Hai Phong, people and businesses can also use other services such as business household registration, tax registration, birth registration, etc.

Currently, the National Public Service Portal is not 100% completed but according to the roadmap, it will be completed by the end of 2020. Up to now, there have been ministries and localities connecting to integrate with the National Public Service Portal. : Ministry of Industry and Trade, Ministry of Transport, Ministry of Finance, Vietnam Social Insurance; 9 provinces / cities: Hanoi, Ho Chi Minh City, Quang Nam, Nam Dinh, Ninh Thuan, Thanh Hoa, Bac Kan, Ha Tinh and Quang Ninh; Other agencies include: Vietnam Electricity Group, Vietnam Posts and Telecommunications Group, Vietnam Military Telecommunications Industry Group, Mobifone Telecommunications Corporation, Vietnam Post Corporation, Joint Stock Company Vietnamobile Telecommunications, Vietnam Joint Stock Commercial Bank for Foreign Trade of Vietnam.

With a transparent, open and citizen-centered perspective, the National Public Service Portal will connect, provide information - administrative procedures and online public services, support. implementation, monitoring and evaluation of the settlement of administrative procedures, public services online. Proposal for supporting the implementation of administrative procedures, public services through the phone number 18001096.

People will look up information and public services of industries and fields of localities in the National database. Tracking the processing of records is also very easy through the profile code including those not made through the National Public Service Portal. Therefore, we only need to declare it once only when carrying out the journey procedures in different provinces - cities.

Administrative fees and charges are also easy to pay by bank account or intermediary payment instrument as prescribed. And above all, you can assess your satisfaction or dissatisfaction when using online public services on National Public Service Portal. Visit the National Public Service Portal to find out the administrative information needed immediately for your job.