NANO-Spa

NANO-SPA is developed on Webbase platform, allowing customers to manage their own products anytime and anywhere via the Internet or LAN. With the advanced platform, the latest product technology allows management from one store to chain stores everywhere. Support to summarize reports quickly and accurately.

Main function:

1. Customer management

Sell ​​services to customers - New

- Enter basic information Full name, Date of birth . Source to.
- Selling services to customers
- Pay money, Print payment slip on A4 | A5 | A6
- Support payment in foreign currencies

Sell ​​services to customers - Old

- Looking for Old customers
- Selling services to customers
- Pay money, Print payment slip on A4 | A5 | A6
- Support payment in foreign currencies

Finding customers

- Search for customer information by: Code, Full Name, Date of Birth,…
- View the history of service use, treatment history of the Customer
- View customer debt

2. Customer care

Manage appointments

- Setting up new customers
- Set an appointment during treatment
- Set up phone call, text, email reminders for customers.
- View appointment information by: Customer, Staff, Date, Time, .
- Warning reminds users when an appointment is made

Send customer care mail

- Set up a mailing schedule for: Birthdays, Holidays, Promotion Notifications, .
- Email including photos (Not as attachments), automatically into Inbox (Not Spam).

Send customer care SMS

- Offering spam software to send messages to take care of customers.
Nanosoft recommends not using Spam software, so you should use paid messaging (The advanced advanced features section).

3. Service card management

- Set amount limit for cards: Gold, Silver, Diamond, .
- Automatically issue customer card when reaching sales norm
- Set up detailed discounts for each type of service, cosmetic sold to customers
- Set up a free service for customers

4. Service package management

- Set amount norm for service package type
- Sell service packages according to the total amount
- Sell the service pack by number of treatments

5. Cosmetic management

Import cosmetics from suppliers

- Manage cosmetic supplier information
- Track import orders from suppliers
- Summary of monitoring and reconciliation of debts with suppliers

Exporting cosmetics

- Track cosmetics delivery notes to customers
- Track cosmetics delivery notes from the General Store to the store
- Synthesis of export bills, reconcile customer debt, debt of the store.

Aggregate inventory

- Summing up quantity and amount of inventory
- Warning norm of survival
- Warning of expired cosmetics

6. Management of revenues and expenditures

- Manage revenue list
- Manage the list of expenses
- Create receipts
- Create payment slip
- View list of receipts and expenses
- Carry over revenues and expenditures to the list of profit and loss

7. Managing employees and collaborators

Set up shift, Office room

- Set up work shifts for employees
- Set up employee's office
- Monitor the overall working schedule of employees on each Room, Tang to arrange customers appropriately.

Salary management staff

- Summary of timesheets by shift work
- Establish salary process for employees
- Summary of payroll for employees
- Summary of bonus tables, commissions for employees

Managing collaborators

- Set a commission norm for collaborators on services and cosmetics
- Track and synthesize services and cosmetics sold to customers introduced by collaborators
- Summary of commission payment table for collaborators

8. Spa customer support website

- Setting up accounts for customers to access the system
- Customers log in to receive notifications from Spa
- Customers monitor their treatment process at the store
- Customers tracking the debt owed to Spa
- Customers send feedback information to the spa
- Change the password,…

9. Automatically send Mail admin reports

- Set up the mode of sending sales report emails to managers according to: End of day, Weekend, End of Month, .
- Automatically send an email to remind the Administrator when the total debt of the whole store exceeds the allowed limit.

10. Advanced features of the system (Extra charge)

Send customer care messages (Not Spam)

- Integrating Software to send mail (not spam) into the system
- Set up customer care email scheduling
- Statistics of messages sent to customers

Banana management spa shop (From the second Store onwards)

- Set up separate management mode for each store: Services, Customers, .
- Set up shop-specific reporting
- Aggregate reports and send general reports to the chain store