Fast CRM

Fast CRM is a customer relationship management software on the web platform, helping users access, manage anytime, anywhere on any device.

Thanks to the updated information, archiving will help businesses build effective relationships with customers, devise strategies for market development and customer care in the most reasonable way.

Feature of customer relationship management software Fast CRM

Customer Information Management:

• Manage information such as contacts, email, phone numbers, fields, customer classification, scale .
• Expand control of new Contacts / Opportunities with existing customers.
• Track details of feedbacks, tasks and events that businesses need to perform related to customers.
• Manage through many customer levels, customer classification.
• View customer list report. 

Managing potential customers:

• Store potential customer information.
• Each potential integrates its own newsletter function.
• Post news, photos, write comments, express feelings.
• List of potential customers by source, status.

Contact manager:

• Update detailed information about customer contacts: Full name, title, department, company, gender, date of birth, work phone number, mobile phone, email .
• Track job details, related events to schedule work.
• Report contact list. 

Opportunity management:

• Update opportunities by campaign, source, phase, opportunity value .
• Managing opportunities is negotiating, selling prospects with potential customers.
• Manage the success rate of opportunities and the value brought in each stage.
• Integrated functions: Quotes, jobs, events.

Contract management:

• Manage contract details:Contract number, guest code, effective date of payment, value, signing staff .
• Report contract status: Contract preparation, Pending approval, Signed contract.
• Decentralize the details to view, edit or delete.
• Detailed statistical reports by customers, by signing staff . 

Order management:

• Update line items: Order number, contracts, customers, status .
• Users after being authorized or shared can view, edit, delete the respective rights when logging in.
• Lets download attachments to order documents when importing.
• Report list of orders.

Managing responses:

• Manage customer feedback on products, questions, inquiries .
• Manage customer information by source, type, reason, level .
• Report feedback.

Campaign management:

• Through conferences and exhibitions looking for potential customers.
• Update detailed campaign information, budget, actual costs, expected revenue from the campaign brought about.

Job-event management:

• Keep track of your own work and events to assign to subordinates or share with team members.
• The calendar comes from many sources: Assigned, shared, or generated in the process of customer management, contact creation, contracts, opportunity tracking, feedback updates .
• Keep track of work schedules by: month, week, day or tabular.
• View employee activity report.

Easy conversation:

• Text, chat with specific users or group chat.
• Offline messaging, when users log in will have message notifications.

With a lot of useful features, and friendly interface will help businesses have an overview, build a reasonable development strategy.