Electrical Services online

Hanoi Electricity Corporation has officially provided online electricity services, helping customers perform a wide range of electrical services anytime, anywhere, without needing to directly visit the electricity facility. Thus, it saves a lot of time, effort and cost for users.

Just sitting on a computer with an Internet connection, you can easily register to buy electricity, services related to metering systems, pay for electricity and look up, consult information on electricity . extremely convenient and fast quick!

Online electrical services provided by EVN HANOI

New power supply service

• Register to buy low voltage.
• Medium voltage power supply.
• Monitor power supply progress.

Electric trading service

• Changing the subject of electricity sale and purchase contract.
• Renewal of electricity trading contract.
• Termination of power purchase agreement.
• Change the purpose of electricity use.
• Change the norm of the number of households sharing a meter.

System requirements for measurement

• Request to check and verify the measurement system.

Sign up for electricity payments

• Instruction for automatic debit registration, online electricity payment.

Information lookup service

• Look up the schedule of power supply suspension.
• Look up points and forms of electricity bill collection.
• Look up electricity bill.
• Look up index recording schedule.
• Look up electricity selling price information.
• Look up power consumption index.
• Look up power output.
• Counseling on safe use of electricity and efficient use of electricity.
• Instruction for information lookup via 8088 prefix.
• Customer care application (on all 3 operating systems iOS, Android, Windows Phone).

Service reported incidents of power outages

• Service reported electrical problems, leading to blackouts.

Receive service registration

• Register, change the phone number to receive SMS messages.
• Register, change email address.

With the service of purchasing low-voltage and medium-voltage electricity, the entire cycle and the settlement progress are updated online. Customers can look up, supervise the progress of settlement extremely convenient.